Terms Quick Facts
By using our websites or services, you agree to these Terms & Conditions. These terms explain what we provide, what you are responsible for, and how our services are limited.
Effective Date
August 16, 2025
Last Updated
August 16, 2025
Applies To
Website, quote generator, and client portal.
Acceptance
Using our services means you accept these terms.
Who We Are & What We Provide
Be Forward Aruba is the local partner of BE FORWARD in Aruba, supporting customers with quotes, tracking, documentation guidance, and import support.
Vehicle Imports
Local support for reservation, documentation, customs guidance, and vehicle pickup in Aruba.
Quote Generator
Instant AWG quote calculations based on vehicle details or links from beforward.jp.
Client Portal
Secure access to CAP, vessel, DHL document status, invoices, and reminders.
Local Support
Guidance from reservation to delivery, including document and pickup support.
Pricing & Quotes
Quotes are designed to help you understand estimated Aruba import costs, but final amounts may change based on rates, authority decisions, or actual charges.
AWG Estimates
Quotes in AWG are estimates using current exchange rates and available vehicle inputs.
Flat Handling Fee
Our handling fee is a flat AWG 1000 and is included unless stated otherwise.
Duties & Taxes
Duties, taxes, and government fees are estimated where possible and determined by authorities.
Final Amounts
Final charges may vary due to exchange rates, customs, government fees, or third-party charges.
Orders & Payments
Orders
Orders may be placed via beforward.jp or through our local process.
Invoices
Invoices in our portal may include local charges in AWG for convenience.
Payment Details
Follow payment instructions exactly. You are responsible for bank fees, exchange fees, or delays from incorrect details.
Customs & Delivery
Import Documents
You are responsible for Aruba import requirements such as Persoonsnummer, ID, and documentation.
Customs
Customs decisions or delays are outside our control and may affect timelines or costs.
Shipping Risk
Risk of loss follows the shipping terms and carrier policies of the underlying sale.
Tracking Data
Our portal may display links or information from third-party sources. We present this information as received from the source.
CAP Pages
Vehicle status and shipment data may come from CAP pages or related tracking sources.
Vessel Tracking
Vessel information may come from third-party vessel tracking platforms.
DHL Tracking
DHL document tracking information is shown based on available third-party tracking data.
Acceptable Use
Our services must be used lawfully and respectfully. Attempts to abuse, probe, or bypass our systems are not allowed.
Allowed Use
Use our website, quote generator, and portal for legitimate quote, import, tracking, and support purposes.
No Abuse
No misuse, scraping at scale, security probing, or interference with our services.
No Bypass
No attempts to bypass access controls, rate limits, authentication, or portal restrictions.
Legal Use
No unlawful content or activity. Respect intellectual property and privacy rights.
Legal Protections
These sections explain ownership, service limitations, liability limits, and how changes to these terms may happen.
Intellectual Property
All trademarks, logos, and content are owned by us or our licensors and protected by law.
Disclaimers
Services are provided on an “AS IS” and “AS AVAILABLE” basis. We do not guarantee uninterrupted or error-free operation.
Liability Limits
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages.
Detailed Terms
Acceptance
By using our websites or services, you agree to these Terms & Conditions. If you do not agree, please do not use our services.
Changes
We may modify or discontinue features and may update these Terms at any time. Material changes will be highlighted on this page.
Continued Use
Your continued use after changes means you accept the updated Terms.
BE FORWARD Terms
Transactions placed directly on beforward.jp are subject to BE FORWARD Co., Ltd. terms.
Contact Details
Be Forward Aruba
Sero Blanco 20B, Oranjestad, Aruba
Related Policy
Questions About These Terms?
Contact Be Forward Aruba directly for service, quote, portal, payment, or import questions.